Customers policy

Dear Valued Customer,

Welcome to Merid Abebe's online multi-vendor toy marketplace. We appreciate your trust in us. Before making a purchase, please read and agree to the following Buyer Agreement:

Product Information:

Carefully review product details, including specifications, dimensions, and features, before making a purchase.

Ordering and Payment:

Place orders through our secure platform.

Provide accurate billing and shipping information.

Payment must be made through approved payment methods.

Shipping and Delivery:

Shipping details and estimated delivery times are provided for each product.

Contact sellers directly for any shipping-related queries.

Product Satisfaction:

If dissatisfied with a product, refer to the seller's return policy for instructions on returns and refunds.

Communication with Sellers:

Utilize our platform's messaging system for communication with sellers regarding products and orders.

Intellectual Property:

Respect the intellectual property rights of sellers and refrain from using product images or content without permission.

Code of Conduct:

Maintain respectful and courteous communication with sellers and other buyers.

Privacy and Security:

Protect your account credentials and personal information.

Report any suspicious activity or unauthorized access to your account.

By proceeding with a purchase on Merid Abebe's platform, you agree to adhere to these terms and conditions. Failure to comply may result in account restrictions.

Thank you for being part of our online toy community!